At Romy Journeys, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our site, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing address, and other details you provide when booking services or contacting us.
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Payment Information: Processed securely through third-party payment gateways. We do not store credit card numbers.
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Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times to help us improve website functionality.
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Cookies and Tracking Technologies: We use cookies to enhance your user experience, personalize content, and analyze site traffic.
How We Use Your Information
We use the information we collect to:
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Provide and manage our travel and event services
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Process bookings and payments
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Communicate with you about your inquiries, reservations, or requests
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Send promotional emails (if you opt-in)
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Improve our website, offerings, and customer experience
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Comply with legal obligations
Sharing Your Information
We do not sell your personal data. We may share your information with:
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Trusted service providers who assist in operating our business (e.g., booking systems, payment processors)
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Legal or regulatory authorities when required by law
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Partners or affiliates involved in fulfilling your travel or event arrangements
International Data Transfers
Since we operate globally, your data may be transferred and stored outside your country. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Your Rights and Choices
You have the right to:
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Access, correct, or delete your personal information
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Withdraw consent where applicable
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Object to or restrict processing in certain cases
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Request data portability
To exercise any of these rights, contact us at [email protected]
Opt-Out Instructions
If you no longer wish to receive marketing emails or promotional communications from us:
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Click the “Unsubscribe” link in any promotional email
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Or contact us directly at [email protected] with the subject line “Opt-Out Request”
Please allow up to 7 business days for your request to be processed.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Romy Journeys
Email: [email protected]